Terms, Conditions, Refunds and Returns
Please note when purchasing online, colours may appear differently on devices/computers and may not be exactly true to colour. We try our best to take photos in natural lighting to get the most accurate colour representation however, every device/computer shows colours differently and we are unable to give refunds on products due to the colour it shows on your device. If you are unhappy with the colour of the item you have received we are more than happy to give you a store credit.
When ordering a pre-order item please note all other items in your order will not be shipped until your pre-order item arrives. The timeframes given can change at any time, this is due to possible delays in receiving the item. 90% of pre-order items are shipped within the given time frame. we encourage the use of express shipping on pre-order items incase of delays. By purchasing a pre-order item you understand that any delays are not Sweet Like Willows fault and you can only receive a store credit if you need to cancel your order. DATES GIVEN ARE ONLY ESTIMATES
All orders are shipped with Auspost, please allow 1-5 business days for your order to be shipped.
Standard Tracked Shipping - $8.95 - Approximately 2-7 Business Days
Express Tracked Shipping - $12.95 - Approximately 1-4 Business Days
Pre-order + Ready to Ship - $18
2/31 Coolabah Street, Mount Gambier 5290 SA